Starting from 60% cheaper than traditional stores Order Now

The best in hearing technology.
Without the traditional cost.

Fully personalized service : Tested, Delivered & Fitted online at home
Enjoy expert hearing care from the comfort of your home with our advanced StarAI® fitting technology and top of the market Phonak hearing aids.

Starting from CHF 3’550 for two hears. 60%+ cheaper than traditional stores. Why?

Play icon Watch our process

Why choose our hearing aids

24/7 support

24/7 Fitting Sessions & Support

Express delivery

Next-day Express Delivery

Reimbursed by AI/AVS

Reimbursed by AI/AVS social benefits

At-home testing

StarAI® : At-home testing & fitting

Expert fine-tuning

Expert fine-tuning based on AI & data

Level 5 Phonak

Level 5 Phonak hearing aids

Why use Star-Audio?

As a certified Phonak partner, Star-Audio offers Phonak hearing aids exclusively. These are the only models fully integrated with the Star-Audio app and StarAI® fitting technology, ensuring a seamless and highly personalized experience.

  • Only the best : Only genuine Phonak hearing aids. No other brands.
  • 24/7 on-demand audiologist personalized support
  • No appointments. Fitting anytime, anywhere. This is StarAI®
  • Best hearing aids on the market : level 3, 4 & 5 Phonak
  • Global innovator with unique convenience features
  • AVS benefits of 1’237.50 CHF and a 1’650 CHF benefit for AI, as our hearing aids are recognized by the federal government
12,000 patients

Patients trust Star-Audio world-wide

100 %

Safety tests passed by StarAI® fitting system

98.5 %

Satisfaction of fitting after 5 sessions

68 years

Combined experience of founding team

Getting started with StarAudio is easy !

Illustration of getting started process
01

Test your hearing from your home !

Take our free, 2-minute online hearing test to instantly understand whether you could benefit from hearing support.

Already have a Star-Audio account ?
View your past hearing tests and get a personalized audiology report in your member dashboard.

Map showing doctor locations Doctor or clinic illustration
02

Visit your doctor & Place your order

To benefit from AI/AVS subsidies in Switzerland, you’ll need a certificate from a certified ENT specialist. Star-Audio can recommend a trusted doctor near you who can perform an audiogram and issue the required hearing loss certificate. Upload the documents to Star-Audio and order your pre-programmed hearing aid !

Not using AI/AVS? If you have an audiogram, you can order without seeing an ENT doctor.

Star-Audio mobile app on smartphone
03

Receive your hearing aids and start fitting

Conveniently receive your aids via postal service and start the fitting process anytime you want from your home or any quiet place.

Thanks to our proprietary StarAI® on-demand fitting system, available exclusively in the Star-Audio mobile app, you can tune your fit anytime and anywhere by discussing with your personal, digital audiologist.

Meet your digital audiologist

Your Digital AI Audiologist - available 24/7, anywhere in the world.
Whether you need personalized adjustments or have questions about your hearing, our AI audiologist is always there for you. No appointments, no limits - just instant support, anytime.
Enjoy lifetime access, completely included.

Star-Audio Digital AI Audiologist assistant

Highly experienced avatar, built by experts

Our avatar was developed in collaboration with expert Swiss audioprothesists, bringing many years of hands-on experience.

It embodies the equivalent of 20 years of audiology expertise and fitting knowledge, distilled into an intelligent, accessible assistant.

This is where science meets technology - delivering an exceptional, guided experience for every Star-Audio customer.

Here for you, well beyond your purchase

With Star-Audio, the service continues well beyond your purchase.
Our phone hotline is here to support you, answer your questions, and resolve any after-sale needs.

Enjoy personalized, attentive care each and every week - for as long as required.

Why use Star-Audio as your hearing care provider ?

See the difference for yourself. Star-Audio is more than a hearing aid provider - we are a technology company dedicated to delivering life-enhancing solutions through continuous innovation.
With us, you benefit from cutting-edge technology at a truly competitive price.

Star Audio Logo
Best price guaranteeIncluded / Available
Free 30-day trialIncluded / Available
First fit timeline after ordering1 Day
Online StarAI® Fitting SystemIncluded / Available
World-wide, 24/7 Fitting & SupportIncluded / Available
Personalized fitting with AI databasesIncluded / Available
AI/AVS SubsidiesIncluded / Available
Worldwide availabilityIncluded / Available
Safe & Tested StarAI® Fitting SystemIncluded / Available
Steps to perfect fitAnytime online
Others
Best price guaranteeNot included / Not available
Free 30-day trialNot included / Not available
First fit timeline after ordering2 days to 4 weeks
Online StarAI® Fitting SystemIncluded / Available
World-wide, 24/7 Fitting & SupportNot included / Not available
Personalized fitting with AI databasesIncluded / Available
AI/AVS SubsidiesNot included / Not available
Worldwide availabilityNot included / Not available
Safe & Tested StarAI® Fitting SystemNot included / Not available
Steps to perfect fit5 to 6 times in clinic, 5+ weeks
FeaturesStar Audio LogoOthers
Best price guaranteeIncluded / AvailableNot included / Not available
Free 30-day trialIncluded / AvailableNot included / Not available
First fit timeline after ordering1 Day2 days to 4 weeks
Online StarAI® Fitting SystemIncluded / AvailableIncluded / Available
World-wide, 24/7 Fitting & SupportIncluded / AvailableNot included / Not available
Personalized fitting with AI databasesIncluded / AvailableIncluded / Available
AI/AVS SubsidiesIncluded / AvailableNot included / Not available
Worldwide availabilityIncluded / AvailableNot included / Not available
Safe & Tested StarAI® Fitting SystemIncluded / AvailableNot included / Not available
Steps to perfect fitAnytime online5 to 6 times in clinic, 5+ weeks
View models and prices
Prices starting from CHF 2’400 with AI/AVS subsidies

Your style, your color

Level 5 Phonak hearing aids

#1

Most automations and features. Excellent speech, even in very noisy environments.

Best performance
  • AI adaptive
  • Superior clarity
  • Best in noise

Level 4 Phonak hearing aids

#2

Fewer automations and features. Good speech in noise.

Great choice
  • Adaptive sound
  • Good clarity
  • Noise reduction

Level 3 Phonak hearing aids

#3

Noise reduction, but less sophisticated. Fewer options, less automations and features.

Good value
  • Basic sound
  • Speech focus
  • Noise reduction

Other brands

#443

Less features. Might not have AI-enhanced sound. Worse speech in noise. Less natural sounding.

Limited help
  • Basic amplification
  • Limited clarity
  • Fewer features

Simple amplifier. Not medical grade.

#1439

Not considered a medical device. Less features, lower quality. No medical-grade safety features. Not comparable.

Limited help
  • Amplifies only
  • Low quality
  • No safety standard
Available colors for Star-Audio hearing aids

We exclusively provide Phonak hearing aids, offering only Levels 3, 4, and 5 - the highest performance tiers. These models deliver the best sound quality, the most advanced features, and Phonak's renowned industry-leading technology.

Our devices are available in a range of elegant colors to complement your skin tone, hair color, personal style, and individual preferences.

You benefit from the full capability of the #1 hearing aid technology on the market, powered by Phonak, fitted by Star-Audio.

View models and prices

StarAI® : A Swiss Medical Innovation

StarAI®: Precision and innovation for your hearing comfort

StarAI® is more than an AI agent - it’s your personal hearing assistant, available 24/7 and always there when you need it most.

It can fine-tune your hearing aids in real time, run hearing tests, monitor changes, provide diagnostics, recommend when to see a doctor, offer insights, and even order consumables for you.

All without you lifting a finger - simply talk to your assistant, and StarAI® takes care of the rest.

StarAI interface on mobile device
Instant adjustments icon

Instant adjustments on your hearing aids

Describe your experience and receive instant recommendations — with real-time adjustments applied directly to your hearing aids.

Personal recommendations icon

Personal recommendations. Just ask.

Personalized lifestyle adjustments and actionable insights to address your challenges and enhance your overall hearing experience.

Doctor referral icon

Get redirected to a doctor as needed

StarAI® will automatically detect when you might want to see a doctor based on your feedback and conversations. We got you covered.

Audiogram test icon

Audiograms directly in your hearing aids

Run accurate audiograms using your hearing aids from anywhere. No store or clinic visits.
Your hearing aids are adjusted immediately.

Smart notifications icon

Smart notifications

No need to visit the clinic. Receive smart notifications when it’s the optimal time to replace tips, cables, or other consumables.

Voice control icon

Everything is one sentence away

Order consumables effortlessly - just ask StarAI®. You can trigger any action in the app simply by speaking to your Star-Audio assistant.

Star-Audio app screenshot

Easily view your stats

Star-Audio app screenshot

Easily view your stats

Star-Audio app screenshot

Talk with your assistant and get instant fine-tuning on your hearing aids

Star-Audio app screenshot

Talk with your assistant and get instant fine-tuning on your hearing aids

Star-Audio app screenshot

Easily view your stats

Star-Audio app screenshot

Easily view your stats

Star-Audio app screenshot

Talk with your assistant and get instant fine-tuning on your hearing aids

Star-Audio app screenshot

Talk with your assistant and get instant fine-tuning on your hearing aids

A model that fits your ear

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What they say about Star-Audio

Google Reviews Trustpilot Reviews

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

Star

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

Star

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

Star

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

Star

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

Star

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

Star

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Germany

Germany

StarStarStarStarStar

I can totally recommend Star-Audio. They are just totally different from any other shop with the AI Audiologist, and the results are quite good.

Reviewer avatar

John W.

Switzerland

Switzerland

StarStarStarStarStar
View models and prices

Frequently Asked Questions

Have questions? Still looking for more info?
Here is our answers. If you happen to have additional questions not answered here, feel free to contact us.